Frequently Asked Questions

Solbridge delivers technology solutions across three primary pillars:

• Technology Consulting & Advisory – Strategic guidance, digital transformation, IT strategy, and vendor selection.
• Implementation & Integration – Cloud migration, network setup, software development, and office IT deployment.
• Managed Services & Support – 24/7 monitoring, helpdesk, cyber security, and proactive maintenance.

• Cloud & Infrastructure – Cloud architecture, migration, backup & DR, hybrid cloud, DevOps.
• Cyber Security – Threat detection, POPIA compliance, security audits, data protection.
• Software Development – Custom web apps, hybrid mobile apps, WordPress, eCommerce.
• Network & Telecoms – VoIP, SD-WAN, structured cabling, firewalls.
• Office IT Setup – Hardware supply, software licensing, network installation, smart office deployment.
• Graphic Design – Branding, social media graphics, infographics, print-ready materials.

• Technology is draining resources – We optimise your IT spend and eliminate waste.
• Security and compliance risk – We implement POPIA-aligned protection and backup solutions.
• Digital transformation is overwhelming – We provide strategic roadmaps and phased execution.
• New office or branch setup is complex – We deliver turnkey ICT installation on time and on budget.
• Off-the-shelf software doesn’t fit – We build custom solutions tailored to your workflows.

• Cloud & Infrastructure – Design, migration, and management of cloud and hybrid environments.
• Cyber Security – Threat detection, backup & disaster recovery, compliance, and security audits.
• Managed IT Services – 24/7 monitoring, helpdesk, proactive maintenance, and flat-rate support.
• Software & Web Development – Custom web apps, hybrid mobile apps, WordPress, and eCommerce solutions.
• Network & Telecoms – VoIP, SD-WAN, firewalls, structured cabling, and office network setup.
• IT Strategy & Advisory – Digital transformation, technology roadmaps, vendor selection, and POPIA compliance.
• IT Hardware & Software Supply – Laptops, desktops, printers, servers, Microsoft 365, and Adobe licensing.

• In-house teams, not outsourced – Cloud experts, developers, integrators, and strategists work together as one team.
• We become your technology department – Not just a vendor. We take full accountability for your IT outcomes.
• 100% client satisfaction focus – Every solution is planned meticulously and executed flawlessly.
• Blue-chip technology partnerships – Enterprise-grade solutions at competitive pricing.
• Tailored, not one-size-fits-all – Solutions built around your unique workflows and industry.
• End-to-end capabilities – From strategy to implementation to ongoing support, all under one roof.

• 24/7 monitoring – Proactive surveillance of your critical systems to identify issues before they impact operations.
• Multi-channel support – Remote, phone, email, and on-site assistance based on your needs.
• Clear escalation paths – Defined response times and prioritisation based on business impact.
• Dedicated account management – A single point of contact for strategic guidance and daily support.
• Continuous improvement – Regular reviews of support metrics to identify and eliminate recurring issues.

• Financial Services (FinTech) – Secure, compliant solutions for financial technology companies.
• Property Technology (PropTech) – Infrastructure and applications for real estate innovation.
• Manufacturing – IoT, ERP support, and shop-floor technology integration.
• Professional Services – IT strategy, security, and productivity solutions for consulting firms.
• Public Sector – Secure, compliant ICT for government and municipal entities.
• Startups & SMMEs – Affordable, scalable technology to help new businesses compete.
• Nonprofit & Healthcare – Reliable, secure IT solutions tailored to mission-driven organisations.